Y999 Privacy Policy — Your Data Fully Secure, This Is Our Commitment

1What Information We Collect Key Information

Y999 collects two types of information — data you provide directly, and data collected automatically while you use the platform.

1.1 Information You Provide Directly

Information you provide during registration or account management:

• Full name & date of birth
• Mobile number & email address
• Current residential address
• National ID or passport number (during KYC verification)
• Payment method details (e.g., bKash number, Nagad number)

1.2 Automatically Collected Information

While using the y999 platform, certain technical information is collected automatically:

• IP Address & Device Type
• Browser and Operating System Information
• Login times, session duration & activity logs
• Game History & Betting Activity
• Information Collected via Cookies and Similar Tracking Technologies

2Why We Collect Your Data

Y999 collects your information for specific purposes, each of which is outlined clearly below:

2.1 Promotional Communications

Y999 may occasionally send promotional offers or new game announcements to your mobile number or email address. You can opt out of such communications at any time — either through your account settings or by contacting support.

2.2 Legal Obligations

Y999 is legally required to retain and disclose certain information in order to comply with applicable laws in Bangladesh and to respond to lawful requests from authorities. In such cases, data is only disclosed upon a court order or written directive from a government authority.

3Data Retention & Security Important

Y999 uses internationally recognized technology and practices to protect your data. Information is stored on secure servers with strict access controls in place.

3.1 Technical Security

• All data transmissions are secured with 256-bit TLS/SSL encryption
• Passwords are never stored in plain text — only encrypted hashes are kept
• Payment data is stored in compliance with PCI DSS standards
• Round-the-clock security monitoring is active on our servers 24/7
• Regular backups and a disaster recovery plan are in place

3.2 Institutional Safeguards

Only y999 staff who require access as part of their role can view user data. All employees operate under strict confidentiality agreements.

3.3 Data Retention Period

Data for active accounts is retained as long as needed to provide our services. Even after an account is closed, certain information may need to be kept for a defined period to meet legal and regulatory requirements. Once that period expires, the data is securely deleted.

4Data Sharing Policy

Y999 is extremely careful about sharing your information with third parties. Your personal data is never passed on except in the limited circumstances outlined below.

4.1 Service Provider Partners

Certain trusted third-party providers support y999's operations — including payment processors, game providers, and security service providers. These partners receive only the specific data needed for their designated function, and they are bound by the same strict privacy standards as y999.

4.2 Disclosure of Information for Legal Reasons

Y999 may share information in the following circumstances:

• Valid Court Orders or Warrants
• Lawful Requests from Government Investigative Authorities
• Regulatory obligations related to anti-money laundering and fraud prevention

4.3 What y999 Never Does

• Your data is never sold to advertisers
• Does not supply information to marketing databases
• Your information is never shared on social media without your consent
• Does not share data with other gaming platforms

5Cookies & Tracking Technologies

Cookies are small text files that your browser stores on your device. y999 uses cookies to improve service quality and make your browsing experience smoother.

5.1 Types of Cookies Used

• Essential Cookies: To maintain login sessions and ensure platform security. Without these, the platform will not function properly.
• Functional Cookies: To remember your language preference, game settings, and similar choices.
• Analytics Cookies: To understand which parts of the platform are used most — this data helps us improve our services.

5.2 Cookie Controls

You can delete existing cookies or block new ones at any time through your browser settings. Keep in mind that disabling essential cookies may cause some features on y999 to stop working properly.

Y999 does not use cross-site tracking or third-party advertising cookies.

6Your Rights Urgent

As a y999 user, you have several rights regarding your personal data. To exercise any of these rights, contact our support team directly.

• Right to Access: You can request to see what information y999 holds about you.
• Right to Rectification: If any of your information is incorrect or outdated, you can request that it be corrected.
• Right to Erasure: After account closure, you may request that your data be deleted once the designated retention period has passed.
• Right to Restrict Processing: You can request that your data not be used for specific purposes.
• Right to Opt Out: You can request to stop receiving promotional communications at any time.

7Minor Protection

Y999 strictly does not collect information from or allow platform access to anyone under the age of 18. Date of birth is verified at registration, and proof of identity may be requested if there is any doubt.

If it is found that a minor has accidentally created an account, that account will be closed immediately and all collected data will be deleted. If a parent or guardian suspects this has happened, please contact support@y999.life.

8Privacy Policy Updates & Contact

8.1 Policy Changes

Y999 reserves the right to update this Privacy Policy at any time. Any changes will be published on this page before taking effect. For significant updates, registered members will be notified in advance by email or SMS.

The date of the most recent update is always displayed at the top of this page. We recommend checking back regularly.

8.2 Contact Channels

For any privacy-related questions, concerns, or requests:

• Email: support@y999.life
• Live Chat: Directly on the y999 website — available 24/7 in Bengali
• Response Time: Typically within 3 minutes on live chat, and within 48 hours by email